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Community Directory

Belfast City Council (BCC) & Castlereagh Borough Council (CBC)

A

 

 

 

Abandoned Vehicles

(BCC)

9027 0656

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Age NI

 

9024 5729

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Alcohol Bye-Laws

(BCC)

9027 0468

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Anti-Social Behaviour

(BCC)

9027 0469

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Asbestos Disposal

(BCC)

9027 0656

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Assisted Bin Lift

(BCC)

9027 0230

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Avoniel Leisure Centre

 

9045 1564

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B

 

 

 

Belfast City Council

 

9032 0202

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Belfast Community Housing Association

 

9046 9966

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Belfast Education & Library Board

 

9056 4000

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Belfast Regeneration Office

 

9045 6822

 

Belfast Welcome Centre

 

9024 6609

 

Benefits

 

 

 

Appeals Service

 

9055 6800

 

Benefits Entitlement Advice Service

 

0800 232 1271

 

The Benefits Shop (Castlecourt)

 

9033 6958

 

Benefit Fraud Hotline

 

0800 975 6050

 

Attendance Allowance

 

9090 6178

 

Carer’s Allowance

 

9090 6186

 

Child Maintenance & Enforcement Division

 

08456 080022

 

Compensation Recovery

 

9054 5833

 

Debt Management

 

9052 6091

 

Disability Living Allowance

 

9090 6182

 

Employment & Support Allowance Processing Centre

 

0845 602 7301

 

Incapacity Benefit

 

9033 6000

 

Industrial Injuries

 

9033 6000

 

Pension Service/Pension Credits

 

0845 601 8821

 

Social Security Office

 

 

www.dsdni.gov.uk/ssa/index.thm

General Queries

 

9025 1411

 

Income Support

 

9027 8120

 

Social Fund

 

9031 0212

 

Job Seekers Allowance

 

9027 8880

 

BIH Housing Association

 

9032 0485

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Bins

(BCC)

0800 0328100

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Births, Deaths & Marriages

(CBC)

9049 4520/4521

 

 

(BCC)

9027 0274

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Bottle Banks

(BCC)

0800 0328100

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Bowling Greens

(CBC)

9049 4636/4632

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(BCC)

9027 0611

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Braniel Community Centre

 

9040 1444

 

Building Control

(CBC)

9049 4608/4609/4610

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Building Control

(BCC)

9027 0650

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Building Control Technical Helpline

 

9027 0432

 

Building Control Out of Hours Emergencies

 

9027 0622

 

Building Regulations

(CBC)

9049 4608/4609/4610

 

 

(BCC)

9027 0432

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Bulky Household Waste

(CBC)

9049 4603/4600/4602

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(BCC)

9027 0230

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C

 

 

 

Carers UK

 

9043 9843

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Castlereagh Borough Council

 

028 9049 4500

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Castlereagh Community Centre

 

028 9040 1444

 

Castlereagh Hills Golf Club

 

028 9044 8477

 

Cemeteries

(CBC)

028 9049 4636

 

Cemeteries Dundonald

(BCC)

9048 0193

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Cemeteries Roselawn

 

9044 8288

 

City East Business Centre

 

9094 2010

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Civic & Ceremonial

(CBC)

9049 4520/4521

 

Community Relations

(CBC)

9049 4672

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(BCC)

9027 0663

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Community Safety Wardens

(BCC)

9027 0469

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Community Services

(CBC)

9049 4550

 

 

(BCC)

9027 0505

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Community Sports

(CBC)

9049 4582

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Complaints

(CBC)

9049 4500

 

 

(BCC)

9027 0270

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Concessionary Travel

 

0845 600 0049

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Consumer Advice Centre

(BCC)

9032 8260

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Consumer Council for NI

 

9067 2488

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Consumer Safety

(BCC)

9027 0428

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Contaminated Land

(BCC)

9027 0428

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Culture & Arts

(CBC)

9049 4566

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(BCC)

9027 0461

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Cregagh Community Centre

 

9040 1444

 

Crimestoppers

 

0800 555111

 

D

 

 

 

Dangerous Buildings

(CBC)

028 9049 4608

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(BCC)

9027 0650

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Dead Animal Removal

(BCC)

9027 0230

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District Policing Partnership

(CBC)

9049 4546

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(BCC)

9027 0556

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Dog Warden

(CBC)

9049 4653/4652/4651

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(BCC)

9027 0431

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Dog Licensing

(CBC)

4650/4640/4654/4649

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(BCC)

9027 0431

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Door-to-Door Transport

 

0845 9800 800

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Downshire Hall

 

9040 1444

 

Driver & Vehicle Agency

 

 

dvani.gov.uk

Driver Licensing Enquiries

 

0845 402 4000

 

Vehicle Licensing Enquiries

 

0845 402 4000

 

MOT Booking Line

 

0845 247 2471

 

Driving Test Booking Line

 

0845 247 2472

 

DVA Test Centre, Belfast

 

9068 1831

 

DVA Test Centre, N’ards

 

9181 3064

 

Dundonald International Ice Bowl

 

9080 9100

www.theicebowl.com/home.asp

E

 

 

 

East Belfast Citizens Advice Bureau

 

9022 3747

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East Belfast Community Development Agency

 

9045 1512

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East Belfast Enterprise

 

9045 5450

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East Belfast Independent Advice Centre

 

9096 3003

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East Belfast Mission

 

9073 8211

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East Belfast Neighbourhood Office

 

9045 1137

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East Belfast Partnership

 

9045 1900

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Economic Development

(CBC)

9049 4516

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Business Advice

(BCC)

9027 0229

 

Business Programmes

 

9027 0482

 

Electoral Office HQ

 

90257693

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Energy Savings Trust

 

0800 512012

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Engage with Age

 

9064 9649

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Entertainment Licensing

(CBC)

9049 4651

 

 

(BCC)

9027 0650

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Environment

 

 

 

Built Heritage

 

9054 3095

 

Environmental Protection

 

0845 302 0008

 

Drinking Water Inspectorate

 

9056 9282

 

Environmental Crime Report Line

 

9056 9453

 

Industrial Pollution

 

9056 9296

 

Water Management Unit

 

9262 3100

 

Water Pollution Hotline

 

0800 807 06

 

Natural Heritage

 

0845 302 0008

 

Environmental Health

(CBC)

9049 4640

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(BCC)

9027 0428

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EU Peace III Programme

(BCC)

9032 0202

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F

 

 

 

Flooding Line

 

0300 2000 100

 

Fly Poster Removal

(BCC)

9027 0230

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Fly Tipping

(CBC)

9049 4629

 

 

(BCC)

9027 0230

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Food Safety

(CBC)

9049 4643/4644

 

 

(BCC)

9027 0428

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Freedom of Information

(CBC)

9049 4506

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(BCC)

9027 0639

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G

 

 

 

Get Home Safe Campaign

(BCC)

9027 0469

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Graffiti

(BCC)

9027 0230

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Grave Enquiries

(CBC)

9049 4636/4632/4637

 

 

(BCC)

9027 0296

 

Grounds Maintenance

(CBC)

9049 4633/4632/4636

 

H

 

 

 

Hanwood Centre, Tullycarnet

 

9041 1970

 

Health Advice for Non-EU Residents

 

9052 2890

 

Health & Safety

(CBC)

9049 4642

www.castlereagh.gov.uk/HSatWork.asp

 

(BCC)

9027 0428

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Health & Safety Executive NI

 

9024 3249

www.hseni.gov.uk

Housing Rights Service

 

9024 5640

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I

 

 

 

Identity & Passport Service

 

0870 521 0410

 

Inverary Community Centre

 

9047 1456

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InvestNI

 

9023 9090

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J

 

 

 

Jobs/Vacancies

(CBC)

 

https://castlereagh.erecruit.co.uk/erecruit/company/jobs.do

 

(BCC)

 

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Job Centre Holywood Road:

 

9052 8900

www.jobcentreonline.com

K

 

 

 

Kerbside Boxes

(BCC)

9084 8494

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Knocknagoney Community Centre

 

9076 1432

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L

 

 

 

Labour Relations Agency

 

9032 1442

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Lagan Valley Regional Park

 

9049 1922

www.laganvalley.co.uk

Land & Property Services

 

9025 0700

 

Belfast Rating

 

9025 0700

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Litter Enforcement

(BCC)

9027 0230

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Loop River Play Centre

 

9045 3289

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Lough Moss Centre

 

9081 4884

 

N

 

 

 

Neighbourhood Renewal Programme

(BCC)

9027 0441

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Neighbourhood Watch Scheme

(BCC)

9027 0469

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Northern Ireland Electricity

 

9066 1100

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Bill Enquiries

 

08457 455455

 

Faults/Supply Enquiries

 

08457 643643

 

Northern Ireland Environment Agency

 

0845 302 0008

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Northern Ireland Housing Executive

 

 

 

General Queries

 

08448 920900

 

NIHE Repairs

 

08448 920901

 

Housing Benefit

 

08448 920902

 

Head Office

 

90245 0588

 

Noise Pollution

(CBC)

9049 4647/4646

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(BCC)

9027 0428 & Out of Hours – 9037 3006

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Northern Ireland Water

 

 

 

Waterline

 

08457 440088

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Billing Enquiries

 

08458 770 030

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Leakline

 

0800 028 2011

 

Flooding Incident Hotline

 

0300 2000 100

 

O

 

 

 

OFREG Enquiries

 

 

 

Electricity

 

9031 1575

 

Gas

 

9031 1575

 

Older People Services

(BCC)

9032 0202 et.3607

 

P

 

 

 

Parks

(CBC)

9049 4637

 

 

(BCC)

9032 0202

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Pest Control Enquiries

(CBC)

9049 4648

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(BCC)

9027 0431

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Petroleum Licensing

(BCC)

9027 0650

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Pitches & Playing Fields

(CBC)

9049 4636/4632

 

 

(BCC)

9027 0611

 

Planning Service

 

 

 

General Queries

 

9151 3101

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Specific Enquiries

 

 

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Land & Property Services

 

9025 1859

 

Building Regulations Unit

 

9051 2704

 

Planning Appeals Commission

 

9024 4710

 

Planning Schedules

(CBC)

9049 4635

 

Playgrounds

(CBC)

9049 4624

 

 

(BCC)

9032 0202

 

PSNI

 

0845 600 8000

 

Public Health & Housing

(BCC)

9027 0428

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R

 

 

 

Recycling

(CBC)

9049 4629/4627/4623

www.castlereagh.gov.uk/fwaste.asp

 

(BCC)

0800 0328100

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Refuse Collection

(CBC)

9049 4603/4600/4602

 

 

(BCC)

9027 0230

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Regeneration

(BCC)

9091 8702 or 90270223

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Registrar

(CBC)

9049 4520/4521

www.groni.gov.uk

 

(BCC)

9027 0274

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Rivers Agency

 

0845 3044 505

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Flooding Emergencies - Greater Belfast

 

9260 6100

 

Roads Service

 

 

 

Eastern Division Office

 

9025 3000

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After Hours

 

9025 3000

 

Street Lighting Faults

 

9025 3050

 

Castlereagh Office

 

9025 3207

 

Parking Enforcement/Penalty Charge Notices

 

0845 300 0613

 

Roads Flooding/Blocked Gullies etc.

 

9025 3000

 

Robinson Centre

 

028 9070 3948

 

S

 

 

 

Safety & Environmental Advice for Business

(BCC)

9031 9605

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Samaritans

 

906 64422

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Smoking Legislation

(BCC)

9027 0428

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South Eastern Education & Library Board

 

9056 6200

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Special Collections

(CBC)

9049 4603/4600/4602

 

Sports Development

(CBC)

9049 4568

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(BCC)

9027 0342

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Street Cleansing

(CBC)

9049 4636/4632/4637

www.castlereagh.gov.uk/fwaste.asp

 

(BCC)

9027 0230

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Street Naming & Postal Numbering

(CBC)

9049 4608

 

 

(BCC)

9027 0650

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Street Trading Licensing

(CBC)

9049 4651

 

 

(BCC)

9027 0650

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Substance Abuse

 

 

 

Forum for Action on Substance Abuse (FASA)

 

9080 3040

www.fasaonline.org

Re-Solv

 

07505 000024

www.re-solv.org

Alcoholics Anonymous

 

9043 4848

www.alcoholics-anonymous.org.uk

Sunday Trading

(BCC)

9027 0650

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Support for Sport

(BCC)

9027 0515

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T

 

 

 

Tax Credit Office

 

0845 300 3900

 

Tenders

(CBC)

 

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(BCC)

9027 0269

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Tourism

(CBC)

9049 4564/4553

 

 

(BCC)

9024 6609

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Traffic Hotline

 

0845 712 3321

 

Trade Waste

(CBC)

9049 4629

www.castlereagh.gov.uk/fwaste.asp

Trading Standards Service

 

9025 3900

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Trees

(BCC)

9023 0202 ext.3433

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Tri-Cycle Scheme

(CBC)

9049 4629

www.castlereagh.gov.uk/fwaste.asp

TV Licensing

 

0844 800 6726

www.tvlicensing.co.uk

U

 

 

 

UK Immigration Service

 

0870 606 7766

www.ukba.homeoffice.gov.uk

V

 

 

 

Victim Support

 

0845 3030 900

www.victimsupport.org.uk

W

 

 

 

Warm Homes Scheme

 

0800 988 0559

www.uk-energy-saving.com/warm_homes_scheme.html

Women’s Aid

 

0800 917 1414

www.womensaid.org.uk

World Trade Centre (WTC) Belfast

 

9050 0518

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Y

 

 

 

Youth Forum

(BCC)

9050 0521

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